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Our Story

 
 

Ever since our inception in 1993, delivered chocolate has been the very essence of what we do (not some adjunct to our core activities!). Since then we have made over
3 million successful chocolate deliveries making us the UK’s largest and fastest growing company in our field. Peter and I are still as committed and hands-on as ever.
 

We are conscious that a gift says a lot about the giver’s own taste and style. That’s why our exclusive products are not available through other outlets, preserving that all-important cachet.
 
 

Sustained organic growth, thanks to outstanding loyalty from our customers, has led to Hotel Chocolat being listed in the current Sunday Times Virgin Atlantic Fast Track 100.
   
 

In Ghana, the world’s second largest cocoa producing country, we make direct financial contributions to assist local projects: rejuvenating old cocoa tree stock which boosts farmers incomes and improving the resources of the village schools so that the education of children of poor cocoa farmers is given a better chance of succeeding.
 

CHOCOLATE: Great chocolate demands great ingredients – high cocoa content and never any nasties like hydrogenated vegetable fat.
 PRESENTATION:
Ultra-smart presentations
with a clean, contemporary edge.		 SERVICE: Well-trained staff who really care about your order.
   
 

And if you are still not convinced, everything we do is backed up by our No-Excuses Guarantee.
 

Our No Excuses Guarantee
At Hotel Chocolat we are in business to
make you happy and we succeed or fail by how well we do this. If you are not 100% happy with our products, we guarantee that we will immediately put it right for you – refunding or replacing as appropriate.

  

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